Refund policy

Returns and Refunds Policy:

CANCELLATION AND REFUND

UNFORTUNATELY, AS PER STORE POLICY, CANCELLATION AND REFUNDS ARE NOT POSSIBLE AGAINST ANY ORDERS.

We are committed to ensuring your satisfaction with every purchase. However, due to sanitary reasons and to maintain the highest standards of hygiene and quality, we do not accept returns on our jewelry items.

We take great care to accurately represent each product through detailed descriptions and high-quality images to help you make an informed decision before making a purchase.

DEFECTIVE PRODUCTS:

IF YOU RECEIVE A DEFECTIVE PRODUCT, SHARE ORDER DETAILS AND IMAGES AT THEGOLDENTOUCH.IN@GMAIL.COM, AND WE WILL RESPOND WITHIN 24-48 HOURS.

STORE CREDIT:

IN CASE OF A RETURN, THE AMOUNT WILL BE CREDITED BACK TO THE CUSTOMER IN THE FORM OF STORE CREDIT THAT CAN BE USED FOR YOUR NEXT PURCHASE ONLINE. YOU WILL RECEIVE A UNIQUE CODE ON YOUR REGISTERED EMAIL ADDRESS.

STORE CREDIT VALIDITY:

THE STORE CREDIT IS VALID FOR ONE MONTH FROM THE DATE OF ISSUE.

WE HOPE THIS POLICY ENSURES A CONFIDENT SHOPPING EXPERIENCE AT THE GOLDEN TOUCH. IF YOU HAVE ANY QUESTIONS OR CONCERNS, PLEASE FEEL FREE TO REACH OUT TO OUR CUSTOMER SUPPORT TEAM FOR ASSISTANCE.